You can ingest data from across your environments just by adding deployment.environment resource attribute

On SDK level you can add it though environment variable OTEL_RESOURCE_ATTRIBUTES=deployment.environment=prod

On collector level you can add it through a resource processor.

processors:
  resource/env:
    attributes:
    - key: deployment.environment
      value: prod
      action: upsert
...
service:
  pipelines:
    logs:
      processors: [resource/env, batch]

For SigNoz Cloud Trial Accounts you might get a message saying "You are sending data at more than 100 RPS, your ingestion may be rate limited. Please reach out to us via chat support." To remove this rate limit, you need to upgrade your plan under the Billing Section of your SigNoz Cloud Interface and add your credit card.

You can use this Address - SigNoz Inc - 2261 Market Street #4496, San Francisco, CA, 94114

For self-hosted SigNoz:

1. Navigate to the General tab in Settings.
2. Adjust the retention period for the desired data type (logs, metrics, or traces).
3. Note that changes will only apply to newly ingested data and will not be applied retroactively.

For SigNoz Cloud:

• Retention period changes require assistance from the SigNoz support team.
• Available retention periods:
  • Logs: Up to 180 days
  • Metrics: Up to 13 months
  • Traces: Up to 180 days
• Changes to retention periods may affect pricing. Use the pricing calculator to estimate updated costs.

To request a retention period change for SigNoz Cloud:

1. Contact SigNoz support with the requested retention periods for each data type (logs, metrics, and/or traces).
2. Review and confirm any pricing changes with the support team.
3. Support will implement the changes, typically within 24 hours.

Note: Retention period changes only affect newly ingested data and will not apply retroactively to existing data.