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Ruby OpenTelemetry Instrumentation

This guide shows you how to instrument your Ruby application including Rails, Sinatra, Sidekiq, Resque, Redis, and PostgreSQL with OpenTelemetry and send traces to SigNoz. The opentelemetry-instrumentation-all gem provides automatic instrumentation for 53+ popular Ruby libraries.

Prerequisites

  • Ruby 3.2 or later
  • Bundler installed
  • A SigNoz Cloud account or self-hosted SigNoz instance

Send traces to SigNoz

Step 1. Set environment variables

Set the following environment variables to configure the OpenTelemetry exporter:

export OTEL_EXPORTER_OTLP_ENDPOINT="https://ingest.<region>.signoz.cloud:443"
export OTEL_EXPORTER_OTLP_HEADERS="signoz-ingestion-key=<your-ingestion-key>"
export OTEL_SERVICE_NAME="<service-name>"

Replace the following:

  • <region>: Your SigNoz Cloud region (us, eu, or in). See endpoints.
  • <your-ingestion-key>: Your SigNoz ingestion key.
  • <service-name>: A descriptive name for your service (e.g., my-rails-app).

Step 2. Install OpenTelemetry packages

Add the following gems to your Gemfile:

Gemfile
gem 'opentelemetry-sdk'
gem 'opentelemetry-exporter-otlp'
gem 'opentelemetry-instrumentation-all'

Run bundle install:

bundle install

The opentelemetry-instrumentation-all gem bundles 53+ library instrumentations including Rails, ActiveRecord, Sidekiq, Redis, and more.

Step 3. Configure OpenTelemetry SDK

Create an initializer file at config/initializers/opentelemetry.rb:

config/initializers/opentelemetry.rb
require 'opentelemetry/sdk'
require 'opentelemetry/exporter/otlp'
require 'opentelemetry/instrumentation/all'

OpenTelemetry::SDK.configure do |c|
  c.use_all  # Enables all available instrumentations
end

The SDK automatically reads OTEL_SERVICE_NAME, OTEL_EXPORTER_OTLP_ENDPOINT, and OTEL_EXPORTER_OTLP_HEADERS from the environment variables you set in Step 1.

Step 4. Run your application

Start your Rails server:

rails server

Your application is now instrumented and sending traces to SigNoz.

Library instrumentation

Choose your Ruby framework or library to add automatic instrumentation without leaving this page. Use the categories below to pick a specific integration.

Web Frameworks

Rails

This guide shows you how to configure OpenTelemetry instrumentation for Rails. Complete the core Rails instrumentation setup first.

The opentelemetry-instrumentation-all gem automatically instruments Rails components including ActionPack, ActionView, and ActiveRecord.

Configure specific instrumentations

You can customize individual instrumentations by passing options:

config/initializers/opentelemetry.rb
require 'opentelemetry/sdk'
require 'opentelemetry/exporter/otlp'
require 'opentelemetry/instrumentation/all'

OpenTelemetry::SDK.configure do |c|
  c.use_all({
    'OpenTelemetry::Instrumentation::Rails' => {
      enable_recognize_route: true,
    },
    'OpenTelemetry::Instrumentation::ActiveRecord' => {
      # Capture SQL queries in span attributes
      db_statement: :include,
    },
    'OpenTelemetry::Instrumentation::ActionPack' => {
      # Include controller and action in span names
      enable_recognize_route: true,
    },
  })
end

What gets instrumented automatically

  • ActionPack: HTTP request handling, controller actions
  • ActionView: Template rendering
  • ActiveRecord: Database queries
  • ActiveJob: Background job processing
  • ActionMailer: Email sending

Adding manual spans

Create custom child spans to trace specific operations:

class OrdersController < ApplicationController
  def create
    tracer = OpenTelemetry.tracer_provider.tracer('my-rails-app')

    tracer.in_span('process-order') do |span|
      span.set_attribute('order.total', params[:total])
      span.add_event('order.validated')

      # Your order processing logic
      @order = Order.create!(order_params)

      span.set_attribute('order.id', @order.id)
    end

    render json: @order
  end
end

Validate

After running your instrumented application, verify traces appear in SigNoz:

  1. Generate some traffic by making requests to your application.
  2. Open SigNoz and navigate to Traces.
  3. Click Refresh and look for new trace entries from your application.
  4. Click on any trace to view detailed span information and timing.

Troubleshooting

Why don't traces appear in SigNoz?

Check environment variables are set:

echo $OTEL_EXPORTER_OTLP_ENDPOINT
echo $OTEL_SERVICE_NAME

Verify the OpenTelemetry initializer loads:

Add debug logging to your initializer:

config/initializers/opentelemetry.rb
require 'opentelemetry/sdk'
require 'opentelemetry/exporter/otlp'
require 'opentelemetry/instrumentation/all'

OpenTelemetry::SDK.configure do |c|
  c.use_all
end

Rails.logger.info "OpenTelemetry configured with service: #{ENV['OTEL_SERVICE_NAME']}"
Rails.logger.info "OpenTelemetry endpoint: #{ENV['OTEL_EXPORTER_OTLP_ENDPOINT']}"

Verify network connectivity:

# For SigNoz Cloud
curl -v https://ingest.<region>.signoz.cloud:443/v1/traces

Why do OTLP exports fail with connection refused?

  • VM: Verify the endpoint URL and that your firewall allows outbound HTTPS
  • Kubernetes: Ensure the OTel Collector service is running and accessible
  • Self-hosted: Confirm the collector is listening on the expected port

Why are some Rails requests not traced?

Check if the instrumentation gem is properly required:

# Verify instrumentations are loaded
puts OpenTelemetry.tracer_provider.tracer('test').class

Ensure the initializer runs before Rails fully starts by using config/initializers/ directory.

Why do I see duplicate spans?

This can happen if you have both opentelemetry-instrumentation-all and individual instrumentation gems. Use one or the other:

Gemfile
# Option 1: Use the all-in-one gem (recommended)
gem 'opentelemetry-instrumentation-all'

# Option 2: Use individual gems (if you need only specific instrumentations)
# gem 'opentelemetry-instrumentation-rails'
# gem 'opentelemetry-instrumentation-sidekiq'

Setup OpenTelemetry Collector (Optional)

What is the OpenTelemetry Collector?

Think of the OTel Collector as a middleman between your app and SigNoz. Instead of your application sending data directly to SigNoz, it sends everything to the Collector first, which then forwards it along.

Why use it?

  • Cleaning up data — Filter out noisy traces you don't care about, or remove sensitive info before it leaves your servers.
  • Keeping your app lightweight — Let the Collector handle batching, retries, and compression instead of your application code.
  • Adding context automatically — The Collector can tag your data with useful info like which Kubernetes pod or cloud region it came from.
  • Future flexibility — Want to send data to multiple backends later? The Collector makes that easy without changing your app.

See Switch from direct export to Collector for step-by-step instructions to convert your setup.

For more details, see Why use the OpenTelemetry Collector? and the Collector configuration guide.

Next steps

Sample Ruby application

We have included a sample Ruby application with README.md at Sample Rails App Github Repo.

Last updated: January 18, 2026

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