SigNoz Cloud - This page is relevant for SigNoz Cloud editions.
Self-Host - This page is relevant for self-hosted SigNoz editions.

General FAQs

Q. How to view metrics?

You can explore all ingested metrics in the Metrics Explorer. Or you can also Add a panel in a Dashboard to view the metrics in dropdown.

Why I can't see my metric 'x'?

When you can't see specific metrics in SigNoz, this is often caused by a temporality mismatch. This occurs when a single metric sends data with different temporalities (delta and cumulative), causing the query builder to produce unpredictable results or lose access to previous metrics.

Show resolution steps

To resolve this issue:

  1. Keep temporality unchanged - Ensure your metrics maintain consistent temporality throughout their lifecycle
  2. Contact support for immediate resolution - If you're experiencing this issue, the SigNoz team can quickly restore access to your metrics from their side
  3. Consider using ClickHouse queries as a workaround - Direct ClickHouse queries can bypass temporality issues since they either ignore temporality information or make assumptions about it

Important considerations when using ClickHouse queries:

  • While ClickHouse queries can work around temporality issues, you'll miss out on performance optimizations
  • SigNoz uses pre-aggregated tables to accelerate queries over extended time periods, which automatically redirect based on queried time ranges through the query builder
  • ClickHouse queries don't benefit from these pre-aggregated tables because they have different structures and columns
  • When metrics contain mixed temporalities, you'll need to write complex queries that merge delta and cumulative values to retrieve complete data

Best practice:

Maintain consistent temporality in your metrics to avoid these issues and ensure optimal performance through the query builder interface.

For more information about metric temporality, see Metric Types and Aggregation.

Last updated: February 5, 2026

Edit on GitHub

Was this page helpful?